Terms of Sale

Terms and Conditions of Sale
Please note: Availability of plants is subject to prior sale and offers may be withdrawn at any time. Current listings cancel all previous lists and offerings. Many of our offerings are in very limited supply. We normally do not make substitutions unless requested. If substitutions are requested we will make every effort to fill in with crosses of equal or higher value.
1. MINIMUM ORDER of $75.00, USA only. (Plant price only, does not include shipping and handling or insurance costs.) International customers, see item #4.
2. PAYMENT IN FULL is required before your order can be shipped.
3. USA SHIPPING INFORMATION:
a. All plants will be shipped bare root, so please be ready to pot plants up upon arrival.
b. All shipping and handling charges, plus insurance (if required), will be determined prior to payment.
c. Please let us know if you would like us to waive the requirement for a delivery signature so that a package can be left at the delivery location.
4. FOREIGN SHIPPING INFORMATION:
Minimum order of $1000.00. Plants will be shipped International Express Mail. Please provide shipping address and a copy of your Import Permit if your country requires one. There is a $100.00 charge for State and Federal Phytosanitary Certificate and CITIES documentation. Prefered payment is by Bank Wire Transfer, but may be made by VISA or MASTERCARD as well.
5. WARRANTY AND EXCLUSIONS:
a. While every effort is made to produce accurate error free listings, typographical errors occasionally do occur. We would appreciate your bringing any to our attention so that we may make the necessary corrections.
b. It is our intention to supply accurately labeled divisions and/or crosses. In the event that you receive a plant that has been mislabeled, our liability will be limited to the purchase price of plant/plants.
c. Marriott Orchids gives no warranty, implied or expressed as to the productivity of any of the plants we sell and will not in any way be held responsible for the crop. Many of the crosses that we sell are speculative and it is impossible to predict with certainty the outcome of hybrid crosses. The descriptions listed are our best guess for the outcome of that particular cross. Our liability, in all instances, is limited to the purchase price of the plants we sell.
d. If you receive your plants in unsatisfactory condition, please notify the carrier immediately and contact us within 48 hours so that we may rectify the problem.
6. CUSTOMER SATISFACTION POLICY:
Marriott Orchids takes great pride in providing the best quality plants available. We want you to be completely satisfied with your purchase. If you find any labeling problems or receive plants that are not in satisfactory condition, please contact us immediately, we will make every effort to provide a solution.